LazyMonkey for Malls
Run your whole mall on one platform.
LazyMonkey is mall management software that connects the three groups that make a mall work: shoppers, tenants and your operations team. Six products, one login, every location.
Used by DLF malls since 2023 for visitor feedback and tenant surveys.
Six products for shoppers, tenants and teams
LazyMonkey covers your operations team, the shoppers who walk your floors and the tenants who trade in them.
For shoppers and visitors
Mall Directory
Shoppers scan a QR code to find any store, brand or product in the mall, and see where it is.
Learn more about Mall Directory →QR Feedback
Shoppers report a dirty washroom or a broken escalator in seconds, and the right team is alerted.
Learn more about QR Feedback →For tenants and shops
Tenant Survey
A monthly questionnaire that shows how tenants rate your air conditioning, cleanliness, lifts and other services.
Learn more about Tenant Survey →Workflow: Tenant Permits & Approvals
Shops request approval for repair work, deliveries and contractor visits, so the mall knows who is coming in before they arrive.
Learn more about Workflow: Tenant Permits & Approvals →For your operations team
Checklists
Scheduled housekeeping, security and facility rounds, done on mobile with photo proof and automatic escalation.
Learn more about Checklists →Compliance
Every licence, renewal and statutory deadline tracked, with reminders before anything lapses.
Learn more about Compliance →Six products. One system.
One login
Your team moves between products without separate accounts.
Every mall in one place
Manage several malls and locations, with each one's data kept separate.
The right access for each person
Permissions are set per user, per department and per product.
Alerts where people already are
Notifications go out by WhatsApp, SMS, email and mobile push.
QR codes built in
Create, print and manage the QR codes that power the directory, feedback and checklists.
Reports you can use
Live dashboards for each product, with Excel export.
What changes for your mall
- Shoppers find stores faster and are heard when something goes wrong.
- Tenants get a simple way to request approvals and a regular say on mall services.
- Operations teams work from schedules and checklists instead of registers and phone calls.
- Management sees what is happening across every mall, with a record of who did what and when.
Trusted by DLF malls
DLF has used LazyMonkey for visitor feedback and tenant surveys since 2023. Feedback QR codes are in place at DLF Promenade, DLF Emporio and DLF Avenue.
Frequently Asked Questions
Software that brings the day-to-day running of a mall into one system: what shoppers report, what tenants need and what your operations team checks. LazyMonkey covers it with six products: a QR store directory, QR feedback, tenant surveys, tenant permits and approvals, staff checklists and compliance tracking.
One platform to run your mall. It connects the three groups that make a mall work, shoppers, tenants and your operations team, through six products: Mall Directory, QR Feedback, Tenant Survey, Workflow: Tenant Permits & Approvals, Checklists and Compliance.
Yes. Manage several malls and locations, with each one's data kept separate. Your team moves between products with one login.
Notifications go out by WhatsApp, SMS, email and mobile push.
Yes. Permissions are set per user, per department and per product.
Live dashboards for each product, with Excel export.
See LazyMonkey running in a mall like yours.
We'll walk you through the products that matter most to you, using your own floors, tenants and teams as the example.
